Melbourne - Sydney - Adelaide

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Warranty

Warranty Period:

  • 7 years on the Tank
  • 5 years on the Compressor
  • 2 years Service Warranty
  • Solar Vic Customers enjoy a full 5 year Service & Components Warranty on top of the 7 year Tank Warranty

Warranty against defects

If the goods (or part of them) are defective, the business will:
  • repear or replace goods (or part of them)
  • supply labour to fix a problem with the service (or part of them) or to repair or replace goods

Repair, replace, refund

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you’re entitled to will depend on whether the issue is major or minor.

Service Number: 1300 341 010
Service Email: service@ecoalliance.com.au

Download Your Warranty Card Here – Ecogenica Warranty